Trusted by 500+ home service businesses

Turn every completed job into a 5-star review

North Star Reputation Management helps roofers, HVAC companies, and home service businesses collect more Google reviews, respond professionally with AI, and win more customers — automatically.

No credit card requiredSetup in under 10 minutesCancel anytime
Contractor reviewing dashboard with 5-star reviews
New reviews this month
+47

"Best roofing company in the area. Highly recommend!"

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Businesses Using North Star
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Reviews Generated
0%
Customer Retention Rate
0/5
Average Rating Improvement
Features

Everything you need to dominate local search

Built specifically for home service businesses. No bloat, no complexity — just results.

Automated Review Requests

Ask every customer for a review — without lifting a finger

After a completed job, simply add the customer's contact to North Star. Our system sends a professional, personalized review request email on your behalf — directing them straight to your Google review page.

  • Personalized email templates for your business
  • Direct link to your Google review page
  • Customizable timing and follow-up messages
  • Track which customers have been contacted
Review request automation
AI review response generation
AI Response Generator

Respond to every review professionally — in seconds

Paste any customer review and our AI instantly drafts a professional, on-brand response. Whether it's a glowing 5-star or a difficult 1-star, you'll always have the right words ready.

  • Tone-matched to your business personality
  • Handles both positive and negative reviews
  • One-click copy to paste into Google
  • Saves hours of writing every month
How It Works

Up and running in under 10 minutes

01

Set up your profile

Add your business name, niche, tone preferences, and Google review link. Takes less than 5 minutes.

02

Add your customers

Upload a CSV or enter customers manually after each completed job. The system handles the rest.

03

Watch reviews roll in

Review requests go out automatically. Use the AI response tool to reply professionally to every review.

What our customers are saying

"We went from 12 Google reviews to 89 in three months. Our phone hasn't stopped ringing since."

Marcus T.
Owner, T&T Roofing

"The AI response tool alone is worth it. I used to dread responding to reviews. Now it takes 30 seconds."

Sandra K.
Owner, CoolBreeze HVAC

"Simple, effective, and the support is incredible. Best $199 I spend every month."

James R.
Owner, Reliable Electric
Pricing

Simple, transparent pricing

One new job pays for months of North Star. No hidden fees, no long-term contracts.

Starter
$149/mo

Perfect for solo operators and small businesses just getting started.

  • Up to 50 review requests/month
  • AI response generator
  • Email templates
  • Basic dashboard
  • Email support
Pro
$249/mo

For growing service companies that want more volume and control.

  • Up to 200 review requests/month
  • AI response generator
  • Custom email templates
  • Advanced dashboard
  • Priority support
  • Team access (2 users)
Premium
$399/mo

For larger businesses managing multiple locations or high job volume.

  • Unlimited review requests
  • AI response generator
  • SMS requests (coming soon)
  • Multi-location dashboard
  • Dedicated account manager
  • Team access (5 users)

All plans include a $299 one-time setup fee for done-with-you onboarding and first campaign setup.

Ready to get more 5-star reviews?

Join 500+ home service businesses using North Star to build trust, win more customers, and grow their reputation.